Engoo is a digital platform connecting students with tutors for one-on-one English classes. This project focused on redesigning Engoo’s mobile tutor selection system to improve user experience and engagement. The final design introduced a streamlined step-by-step student profile setup, an intuitive swiping feature for tutor selection, and a simplified booking schedule, all aimed at reducing cognitive load and aligning with industry standards. The visual design was refreshed to be clean and minimalistic, enhancing professionalism and trust. Additional attention was given to onboarding techniques, such as interactive walkthroughs and progress bars, to provide a seamless experience from start to finish. The process included extensive user research—card sorting, A/B testing, think-aloud sessions, and mental model application—ensuring a user-centered solution.
